SteadyCall’s pricing has two parts: a one-time setup fee starting from $2,000 that scales with the complexity of your call-handling needs, and a monthly subscription starting at $500 that covers a base allocation of usage. Additional usage beyond that base allocation is billed separately and shown in real time on your dashboard. There is no trial period, the service runs month-to-month, cancellation requires two weeks’ notice, and the setup fee is non-refundable once work begins. Most businesses go from payment to a live AI assistant and phone number in about one week.
What the Setup Fee Actually Covers
The setup fee pays for a fully managed build-out, not a self-service signup. It typically includes a discovery call to understand how your business handles calls today, onboarding to configure the assistant around your specific workflows, and the work needed to get your assistant and phone number live and connected to your private dashboard. Once that’s done, you have visibility into assistant activity, call transcripts, and plan usage from day one.
Why the Setup Fee Isn’t a Flat Number
SteadyCall quotes setup fees starting from $2,000 rather than a single fixed price because complexity varies a lot from one business to the next. A business that only needs straightforward call answering during a defined window looks different, from a build perspective, than one that needs the assistant to handle both inbound and outbound calls, follow multiple decision paths, or reflect a more layered set of business rules. The discovery call is where this gets scoped — it’s the mechanism that turns ‘starting from $2,000’ into an actual number for your business.
Questions Worth Bringing to the Discovery Call
- Do you need inbound answering only, outbound calling only, or both?
- How many distinct call scenarios or decision points does the assistant need to follow?
- What information does the assistant need to look up or confirm during a call?
- Are there hours, days, or call types that should route to a human instead?
Monthly Subscription and Usage-Based Billing
The $500-per-month starting subscription includes a base allocation of usage. If your call volume runs past that allocation in a given month, additional usage is billed on top — and because the dashboard shows plan usage in real time, you’re not waiting for an invoice to find out where you stand. This structure means your effective monthly cost can move up or down with how much the phone is actually ringing, rather than being locked to a flat number that ignores volume entirely.
What the AI Handles, and When a Human Steps In
The AI voice assistant is built to answer and/or make calls 24/7, working from the workflows configured during onboarding. It’s not designed to replace every human judgment call — situations outside its configured scope are exactly what the transcripts and analytics in your dashboard are for, so you (or your team) can review what happened and decide where a human needs to be looped in for specific calls or scenarios. Part of what you’re evaluating during the discovery call is whether your call patterns are consistent enough for an AI-first approach, or whether certain call types should always route to a person.
Contract Terms: No Trial, Month-to-Month, Two-Week Notice
The pricing model is straightforward on paper, but the terms matter as much as the numbers: there’s no trial period, so the discovery call is effectively your evaluation step before committing to a setup fee.
After go-live, the subscription is month-to-month. If you decide to stop, SteadyCall requires two weeks’ cancellation notice. The setup fee itself is non-refundable once work on your account has begun, since that fee covers the discovery, configuration, and onboarding work rather than a reservation or deposit.
A Note on Call Recording and Consent
If your workflow involves recording customer calls, consent and disclosure requirements can apply, and these vary by jurisdiction. In Canada, for example, organizations covered by federal privacy law are generally expected to tell the customer a call is being recorded and explain the purpose before doing so, according to guidance from the Office of the Privacy Commissioner of Canada. Requirements elsewhere — including across different U.S. states — differ, and this is an area where you should consult your own legal counsel rather than relying on general product marketing, including this page.
Getting a Number Specific to Your Business
Because setup complexity is the biggest variable in total cost, the fastest way to get an accurate figure is to walk through your actual call scenarios on a discovery call rather than trying to estimate from a general price range. You can review SteadyCall’s pricing overview and how SteadyCall works before that call, so the conversation focuses on your specific setup rather than the basics.
Frequently Asked Questions
What exactly do I get for the setup fee?
The setup fee covers a fully managed build: a discovery call, onboarding to configure the assistant around your workflows, getting your assistant and phone number live, and access to your private dashboard. It’s a one-time cost, and it starts from $2,000, scaling with how complex your call handling needs are.
Why isn’t there a single fixed price?
Setup complexity varies by business — whether you need inbound only or inbound and outbound, how many call scenarios the assistant needs to follow, and how much business logic it needs to reflect. The discovery call is where SteadyCall scopes this and gives you an actual number.
What counts as usage beyond my base monthly allocation?
Your $500/month starting subscription includes a base allocation of usage. Call activity beyond that allocation is billed as additional usage, and you can see this in real time on your dashboard rather than waiting for a monthly bill to find out.
Can I try SteadyCall before paying the setup fee?
No — there is no trial period. The discovery call functions as your evaluation step: it’s where you assess fit before committing to a setup fee and onboarding.
How do I cancel, and is the setup fee refundable?
The subscription runs month-to-month and requires two weeks’ cancellation notice. The setup fee is non-refundable once work on your account has begun, since it pays for the discovery, configuration, and onboarding work itself.
How long from payment until the assistant is live?
Typically about one week from payment to go-live, covering the discovery call, onboarding, and getting your assistant and phone number active with dashboard access.
Do I need to worry about call-recording consent laws?
This depends on your jurisdiction and business type, so it’s worth confirming with legal counsel. In Canada, for instance, organizations subject to Canada’s federal privacy law (PIPEDA) are generally expected to disclose that a call is being recorded and its purpose, per Office of the Privacy Commissioner of Canada guidance — rules elsewhere vary and should be checked independently.