Is There a Long-Term Contract Required?

To answer it plainly: SteadyCall does not require a long-term contract. The subscription is month-to-month, and if you need to stop service, a two-week cancellation notice is all that’s required. There is no annual commitment, no multi-year agreement, and no auto-renewing term you need to track on a calendar.

That said, month-to-month billing is only half the picture. Before your AI voice assistant goes live, there’s a one-time setup fee that covers discovery, configuration, and onboarding. This fee is separate from the recurring subscription and is non-refundable once work begins. Understanding how these two pieces fit together — a flexible ongoing term paired with an upfront, non-refundable setup cost — is the real answer to whether SteadyCall is a low-commitment buy.

How the setup fee and monthly term actually work together

The setup fee starts from $2,000 and scales with the complexity of your call workflows, integrations, and configuration needs. It is paid once, during onboarding, and it’s what pays for the work of actually building and testing your assistant before it answers a single real call. Because that labor happens whether or not you keep the service long-term, it is not refunded once the team has started on it.

The monthly subscription is a separate, ongoing cost starting at $500/month, plus usage beyond your plan’s base allocation. This is the part that is contract-free in the traditional sense — no term length, no penalty for canceling after one billing cycle beyond the standard two-week notice.

The practical way to think about it: the setup fee is a one-time investment in getting the assistant live and working for your business; the monthly subscription is the flexible, cancel-anytime part of the relationship.

What the first week looks like

From payment to go-live typically takes about one week. The sequence is straightforward:

1. A discovery call to understand your call types, workflows, and what the assistant should handle.
2. The setup fee is invoiced and onboarding begins.
3. Your assistant and phone number are configured and go live.
4. You get access to your private dashboard — showing assistant activity, phone number, plan usage, call transcripts, and analytics in real time.

There’s no trial period before this process starts. If you’re evaluating whether the service fits your business, the discovery call is the place to ask detailed questions before committing to the setup fee — not after.

What this means if you’re comparing options

If you’re used to traditional vendor contracts — annual terms, early-termination penalties, locked-in seat counts — SteadyCall’s structure is different in one specific way: the recurring subscription itself is not tied to a term length. What is fixed is the setup investment required to get a working, tested assistant live for your specific business. That distinction matters most for buyers who want to limit ongoing commitment risk while still accepting that initial configuration work has a real cost.

It’s worth being direct about what SteadyCall does not offer: there is no free trial, and the setup fee is due regardless of how long you end up using the monthly service afterward. If your primary concern is minimizing upfront spend rather than minimizing contract length, that’s a different question — one best addressed on a discovery call where your specific workflow complexity (and therefore your setup cost) can be scoped.

When you should ask for a tailored assessment

• Your call volume, integrations, or workflow complexity are significantly above a baseline setup, and you want to understand how that affects the setup fee before committing.
• You’re comparing SteadyCall’s monthly usage allocation against your expected call volume and want clarity on how usage beyond the base plan is billed.
• You need to plan around the two-week cancellation notice for internal budgeting or transition purposes.
• You want to confirm what’s included in onboarding versus what might require additional scoping.

In all of these cases, the discovery call is the right venue — it’s built into the process specifically so pricing and term questions get answered with your actual use case in view, rather than a generic quote.

For a full breakdown of what’s included at each pricing tier, see SteadyCall pricing. To understand the setup and onboarding sequence in more detail, review how SteadyCall works.

Frequently Asked Questions